Improving Online Ratings
Portier’s partnership with TripAdvisor facilitates seamless reviews collection with our partner hotels. With Portier’s Quick Review features, a majority of hotel partners now drive around 40% of their public TripAdvisor reviews directly from the Portier Platform, leading to more reviews and a significantly increased likelihood of positive feedback from guests.
Gathering good and consistent reviews can increase a hotel's ranking on Tripadvisor. According to Tripadvisor, "The Popularity Ranking is based on the quality, recency and quantity of reviews that a business receives from users — and the consistency of those reviews over time."
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Increase Your Hotel Ranking on Tripadvisor with Portier Quick Review Feature
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Drive review collection with our Push Messaging feature
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Empower high-quality reviews (min. of 200 characters)
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Gather likely more positive reviews from guests
Intuitive and Hassle-Free
​The roadmap for collection is designed with the guest in mind - an intuitive and smooth user experience coupled with a mobile-friendly interface to obtain optimal results.
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While guests need an email account registered with Tripadvisor, there is no additional step of having to log in. Guests only have to key in their registered email address - removing a layer of hindrance and facilitating a hassle-free review collection process.