top of page
Search
![](https://static.wixstatic.com/media/5fa8d6_7ae1c50a2788464086787552c807e6f0~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_7ae1c50a2788464086787552c807e6f0~mv2.webp)
![Portier Explorer: Local food!](https://static.wixstatic.com/media/5fa8d6_7ae1c50a2788464086787552c807e6f0~mv2.jpeg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_7ae1c50a2788464086787552c807e6f0~mv2.webp)
Karen Ng
Dec 24, 20202 min read
![](https://static.wixstatic.com/media/5fa8d6_1d882249bf564cc1ab73cde602aaf57d~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_1d882249bf564cc1ab73cde602aaf57d~mv2.webp)
![Direct Booking On Track for 50% Market Share by 2022](https://static.wixstatic.com/media/5fa8d6_1d882249bf564cc1ab73cde602aaf57d~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_1d882249bf564cc1ab73cde602aaf57d~mv2.webp)
Wan Qing
Dec 21, 20205 min read
![](https://static.wixstatic.com/media/5fa8d6_771566961371479f9813011649cedc1d~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_771566961371479f9813011649cedc1d~mv2.webp)
![How We Travel at Portier! (2021 interview)](https://static.wixstatic.com/media/5fa8d6_771566961371479f9813011649cedc1d~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_771566961371479f9813011649cedc1d~mv2.webp)
Karen Ng
Dec 17, 20206 min read
![](https://static.wixstatic.com/media/5fa8d6_44083859e9914c96a90e3eab0179f1c3~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_44083859e9914c96a90e3eab0179f1c3~mv2.webp)
![Asia: the Global Choice Destination, again! (2021)](https://static.wixstatic.com/media/5fa8d6_44083859e9914c96a90e3eab0179f1c3~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_44083859e9914c96a90e3eab0179f1c3~mv2.webp)
Karen Ng
Dec 14, 20203 min read
![](https://static.wixstatic.com/media/5fa8d6_eb46aba6b5f5488e89da4852579a63fe~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_eb46aba6b5f5488e89da4852579a63fe~mv2.webp)
![How to be a sustainable traveller (Hong Kong edition)](https://static.wixstatic.com/media/5fa8d6_eb46aba6b5f5488e89da4852579a63fe~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_eb46aba6b5f5488e89da4852579a63fe~mv2.webp)
Karen Ng
Dec 10, 20204 min read
![](https://static.wixstatic.com/media/5fa8d6_cea9560942ef4b31b58f75762180a4d1~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_cea9560942ef4b31b58f75762180a4d1~mv2.webp)
![Domestic Tourism: what’s in it for hotels?](https://static.wixstatic.com/media/5fa8d6_cea9560942ef4b31b58f75762180a4d1~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_cea9560942ef4b31b58f75762180a4d1~mv2.webp)
Wan Qing
Dec 7, 20203 min read
![](https://static.wixstatic.com/media/128083_820a5ef39ebf4a0e8cad492b1b2a2322~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/128083_820a5ef39ebf4a0e8cad492b1b2a2322~mv2.webp)
![Innovative Airline Recovery Strategies](https://static.wixstatic.com/media/128083_820a5ef39ebf4a0e8cad492b1b2a2322~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/128083_820a5ef39ebf4a0e8cad492b1b2a2322~mv2.webp)
Wan Qing
Dec 3, 20203 min read
![](https://static.wixstatic.com/media/5fa8d6_57869d36085041d0849b7d548617df79~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_57869d36085041d0849b7d548617df79~mv2.webp)
![My Takeaway from PnP’s APAC Summit 4.0](https://static.wixstatic.com/media/5fa8d6_57869d36085041d0849b7d548617df79~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_57869d36085041d0849b7d548617df79~mv2.webp)
Deniz Tekerek
Nov 30, 20202 min read
![](https://static.wixstatic.com/media/5fa8d6_ff85ce594fcc4cf4bcca48c3eb37289b~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_ff85ce594fcc4cf4bcca48c3eb37289b~mv2.webp)
![Directly Communicating with Guests](https://static.wixstatic.com/media/5fa8d6_ff85ce594fcc4cf4bcca48c3eb37289b~mv2.jpeg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_ff85ce594fcc4cf4bcca48c3eb37289b~mv2.webp)
Karen Ng
Nov 26, 20201 min read
![](https://static.wixstatic.com/media/5fa8d6_1ada41bc52b74b25bb7d81dc7ee0d101~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_1ada41bc52b74b25bb7d81dc7ee0d101~mv2.webp)
![How to: Improve Your Concierge](https://static.wixstatic.com/media/5fa8d6_1ada41bc52b74b25bb7d81dc7ee0d101~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_1ada41bc52b74b25bb7d81dc7ee0d101~mv2.webp)
Wan Qing
Nov 26, 20203 min read
![](https://static.wixstatic.com/media/5fa8d6_0f826218eee341ca94ab5a79ec836016~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_0f826218eee341ca94ab5a79ec836016~mv2.webp)
![A Greener Solution for Hotels](https://static.wixstatic.com/media/5fa8d6_0f826218eee341ca94ab5a79ec836016~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_0f826218eee341ca94ab5a79ec836016~mv2.webp)
Karen Ng
Nov 23, 20203 min read
![](https://static.wixstatic.com/media/5fa8d6_8a59c5067ac3447b972eca751ec8a84b~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/5fa8d6_8a59c5067ac3447b972eca751ec8a84b~mv2.webp)
![How to: Hong Kong/Singapore travel bubble](https://static.wixstatic.com/media/5fa8d6_8a59c5067ac3447b972eca751ec8a84b~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/5fa8d6_8a59c5067ac3447b972eca751ec8a84b~mv2.webp)
Karen Ng
Nov 19, 20205 min read
![](https://static.wixstatic.com/media/a27d24_a77ee129fc3f4c17a11571a8d42be1b3~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/a27d24_a77ee129fc3f4c17a11571a8d42be1b3~mv2.webp)
![The vaccine is coming! What does this mean for travel?](https://static.wixstatic.com/media/a27d24_a77ee129fc3f4c17a11571a8d42be1b3~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/a27d24_a77ee129fc3f4c17a11571a8d42be1b3~mv2.webp)
Wan Qing
Nov 15, 20203 min read
![](https://static.wixstatic.com/media/cf7538_e6b7b4734a3d40129d33df2bd606cc50~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_e6b7b4734a3d40129d33df2bd606cc50~mv2.webp)
![The Problem With (And Solution To) Localization](https://static.wixstatic.com/media/cf7538_e6b7b4734a3d40129d33df2bd606cc50~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_e6b7b4734a3d40129d33df2bd606cc50~mv2.webp)
Deniz Tekerek
Aug 25, 20203 min read
![](https://static.wixstatic.com/media/cf7538_6a6482c53a5449b5b935e46acab0269b~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_6a6482c53a5449b5b935e46acab0269b~mv2.webp)
![The Case for Expanded Guest Experience](https://static.wixstatic.com/media/cf7538_6a6482c53a5449b5b935e46acab0269b~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_6a6482c53a5449b5b935e46acab0269b~mv2.webp)
Deniz Tekerek
Jun 28, 20207 min read
![](https://static.wixstatic.com/media/cf7538_55967fee2aae40f09c5e9e5f56f3e3ee~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_55967fee2aae40f09c5e9e5f56f3e3ee~mv2.webp)
![Boosting V Villas’ post-COVID-19 Readiness with Technology](https://static.wixstatic.com/media/cf7538_55967fee2aae40f09c5e9e5f56f3e3ee~mv2.jpeg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_55967fee2aae40f09c5e9e5f56f3e3ee~mv2.webp)
Mike Pope
Jun 17, 20202 min read
![](https://static.wixstatic.com/media/cf7538_18e880cfade54d0cbe2ba79cb6b3d649~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_18e880cfade54d0cbe2ba79cb6b3d649~mv2.webp)
![The Pavilions Phuket to Deliver Guest Engagement Safely Through Technology](https://static.wixstatic.com/media/cf7538_18e880cfade54d0cbe2ba79cb6b3d649~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_18e880cfade54d0cbe2ba79cb6b3d649~mv2.webp)
Mike Pope
Jun 14, 20202 min read
![](https://static.wixstatic.com/media/cf7538_d31712aa972247bc9f0d0bc19d03afda~mv2.jpeg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_d31712aa972247bc9f0d0bc19d03afda~mv2.webp)
![Guest Engagement Is Your Alpha & Omega](https://static.wixstatic.com/media/cf7538_d31712aa972247bc9f0d0bc19d03afda~mv2.jpeg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_d31712aa972247bc9f0d0bc19d03afda~mv2.webp)
Deniz Tekerek
Jun 4, 20203 min read
![](https://static.wixstatic.com/media/cf7538_131ead1c46524f09978a6087f622c6dc~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_131ead1c46524f09978a6087f622c6dc~mv2.webp)
![Sharing My Hotel Tablet Experience & Addressing The Second Elephant In The Room!](https://static.wixstatic.com/media/cf7538_131ead1c46524f09978a6087f622c6dc~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_131ead1c46524f09978a6087f622c6dc~mv2.webp)
Floris Vermeulen
May 28, 20205 min read
![](https://static.wixstatic.com/media/cf7538_acd136b74751475b9f8d5dd29aa89f75~mv2.jpg/v1/fill/w_250,h_250,fp_0.50_0.50,q_30,blur_30,enc_auto/cf7538_acd136b74751475b9f8d5dd29aa89f75~mv2.webp)
![Physically Distant, Emotionally Close](https://static.wixstatic.com/media/cf7538_acd136b74751475b9f8d5dd29aa89f75~mv2.jpg/v1/fill/w_292,h_165,fp_0.50_0.50,q_90,enc_auto/cf7538_acd136b74751475b9f8d5dd29aa89f75~mv2.webp)
Deniz Tekerek
May 24, 20201 min read
bottom of page